Elizade Nigeria

Elizade plans 3s facilities in more states

SEPTEMBER 21, 2012 BY RASHEED BISIRIYU LEAVE A COMMENT

One of the foremost Toyota dealers, Elizade Nigeria Limited, is to establish new facilities in at least three states before the end of the year for prompt delivery of maintenance service and other related products to its customers.

The Managing Director of the company, Mr. Demola Ade-Ojo, said this in Lagos on Wednesday at a seminar organised for fleet managers, where the state Transportation Commissioner, Mr. Kayode Opeifa, was a special guest.

He said the 3s (service, spare parts and showroom) centres would be sited in Akure, Uyo and Asaba to raise the service standard and improve their presence in the market place, especially in these locations.

Ade-Ojo, who hinted that Enugu and Umuahia and Enugu workshops were in the pipeline, said that the company planned to expand its “operating bases in Lagos by the instrumentality of satellite workshop partnership arrangement with Oando and any other oil marketing company interested in this novel idea.

“The reason we are doing all of these is to ensure the satisfaction of our customers. You are dear to us. Your satisfaction is our comfort.”

He attributed the success story of the company to the loyalty of the customers and promised to continue to serve them well.

Ade-Ojo said the company had adopted about 10 aftersales initiatives to bring the services to the doorsteps of the customers.

The measures involved the use of satellite workshops, mobile workshops, early birds service, overnight and weekend services.

Others are diagnostic service, warranty repair, emergency recovery service, after-market installation and courtesy cars.

In his speech at the event, Opeifa said the seminar was timely, stressing that it came at a period the state government had just enacted the Lagos Traffic Law.

He said the traffic law was meant to enhance the safety of motorists and other road users in the state and urged the people to willingly comply with all the provisions.

A training officer at the Lagos State Traffic Management Authority, Mr. Macauley Modupe, enlightened the participants on the benefits of defensive driving.      www.punchng.com